Warranty

Warranty

All goods on BalticGuru.eu purchased by the Consumer (a natural person who expresses a desire to purchase, purchases or could purchase or use a product or service for a purpose that is not related to his economic or professional activity) are provided with a 2-year warranty. Customers who are not Consumers are provided with the manufacturer's warranty.

The manufacturer's warranty period is different for different products, information about the warranty period for the selected product can be found on the manufacturer's website or asked by the BalticGuru.eu seller.

If you find a manufacturer's defect in the product you purchased, please bring it together with the warranty and purchase documents to the BalticGuru.eu office by contacting the administrator in advance.

The manufacturer's warranty conditions are valid if you can present:

proof of purchase document (delivery note);
manufacturer's or distributor's warranty card (if the manufacturer or distributor has included one in the product package).

Warranty conditions do not apply to additional accessories (accessories), power elements (batteries, accumulators), accessories that have a limited resource (fuses, headphones, microphones).

The manufacturer's warranty conditions are not valid if:

The product has damage to warranty seals, serial numbers, or you have tried to repair the damage yourself
The damage was caused by a natural disaster (flood, storm, lightning strike, fire, earthquake)
The damage occurred when a foreign object, liquid or insect entered the product
You have used non-standard power supplies, accessories and spare parts, as well as consumables (cartridges, toners, etc.) that have not been certified by the manufacturer for use with the specified product, and if this has caused damage to the product
The damage occurred due to non-compliance of the supply voltage, telecommunications, cable networks with the standards set by the manufacturer, rapid temperature fluctuations, as well as other household and external factors (soot, smoke, dust, moisture)
Do not perform regular service maintenance (applicable to products that require it)
You will use the product for production or professional purposes (if the specific product is not intended for such purposes)

Regarding the warranty situation, please contact BalticGuru.eu administration.